Amazon Echo Dot Registration Failure Error
The Echo Dot error registration failure is a common issue that surfaces when a user tries to register their Echo Dot device with the Amazon account.
Tried many times but still getting the registration failure error while trying to register your Echo Dot? Worry not, as we are here to save the day for you. This guide will help you know how to fix the registration failure error (and also, how to register your device successfully).
Check These Before Getting Started!
It can happen that the registration failure might be caused by something that hasn’t been properly done by you. Therefore, before prior to following the guide to resolve the registration failure error with your Echo Dot device, double check these points:
- Ensure that you are entering the correct login information while connecting with your Amazon account.
- Have you met the minimum bandwidth requirements for streaming via Alexa?
- The Amazon Echo Dot shouldn’t be placed too close to other electronic appliances and devices.
- The Echo Dot device must be at least 8 inches away from the walls and windows.
- Your device with the Alexa app isn’t connected to a wired network.
- Your Echo Dot device must be running the latest version of the Alexa app.
What Causes the Echo Dot Error Registration Failure?
There can be several causes resulting in the registration failure error in your Echo Dot device. Some of the most common ones are:
- An improperly completed setup process.
- The device is reported as lost/stolen.
- There is some sort of manufacturing defective in the Echo Dot device.
- The shipped Amazon Echo Dot device might be having a duplicate serial number.
Steps to Fix the Echo Dot Registration Failure Error
Simply follow these instructions to resolve the registration failure error for your Echo Dot device:
- Restart your Echo Dot device by pressing and holding the Reset button for five seconds (use a paper clip to do so).
- Wait for the light ring to turn off, then turn blue, and then turn orange. The Echo Dot now enters the setup mode. (It will say hello)
- Now, open your Alexa app and try registering the Echo Dot device again.
- Next, turn off your modem and the router for 30 seconds and then restart both.
- Unplug the power adapter from the Echo Dot device for 3 seconds before plugging it back in.
Your Amazon Echo Dot device must successfully get registered now.
The Echo Dot Registration Process
Here’s the step-by-step description on how to register your Echo Dot device:
Step 1 – Choose the option to register your device from the Alexa app.
Step 2 – Input your email address or mobile number into your Amazon account.
Step 3 – Choose a method to verify yourself, email or SMS.
Step 4 – Based on your preference, email or phone number, you will receive an OTP. Enter it when asked
Step 5 – Finish the remaining process to successfully register your device or application.
What if My New Echo Dot Device Fails to Register?
Follow these steps if your new Echo Dot fails to register successfully:
Step 1 – Log in to your Echo Dot device.
Step 2 – Go to the Advanced tab.
Step 3 – On the left side, select Setup and then click on the WAN Setup.
Step 4 – Next, enable the Disable Port Scan and DoS Protection checkbox.
Step 5 – Click on the Apply button to realize the modifications.
Hope you get the help you were looking from this guide i.e. helping you successfully register your Amazon Echo device. If you’re still not able to register your Echo Dot device, you might want to contact the customer support.
Amazon Echo Registration-Troubleshooting
Having some problem other than the Echo Dot error registration failure? Here, we are going to list some of the most common Echo Dot problems, along with their solutions:
Alexa isn’t Listening (Correctly) – Tired of hearing “I’m sorry, I didn’t quite get that,” over and over? There can be two possible reasons for this. Either Alexa is not able to recognize your voice or what it interprets is incorrect. To resolve this you can:
- Ask Alexa, “tell me what you heard.” It’ll repeat what it heard. If there was some pronunciation problem, then try again with better voice clarity.
- If your Echo Dot has many users, create separate voice profiles. Switch to yours while interacting with the smart speaker.
- Use Amazon’s Voice Training tool. It can be accessed from Menu>Settings>Your Profile>Voice>Manage. You’ll have to repeat 25 phrases that will help Alexa better comprehend your voice.
Not Able to Stream Music – Sometimes songs freeze or the Echo Dot is not able to connect to music streaming services. What to do then? In most cases, a hard reset will do. Also, try relaunching the music streaming service. Reset the modem and router if the problem persists.
Typically, music streaming demands a decent amount of data. Therefore, ensure that while streaming music, the smart speaker is connected to a bandwidth-rich network.
Not Connecting to a Wi-Fi Network – Perform a hard reset of Echo Dot, router, and the modem in this very sequence. Wait for about 15 to 20 seconds and then put each of the network components previously mentioned in the reverse order.
As a rule of thumb, the more closer the Echo Dot app is placed with the router, the better it is. Also, keep the Echo Dot away from gadgets and devices that can interfere with the Wi-Fi signal, such as microwave ovens.
Not Pairing with Other Smart Devices – First, delete and then add again the smart device(s) with which you’re having problems pairing with. If this fails, then perform a hard reset on both the device and the Echo Dot. Now, try connecting the two.
Instead of manually adding a device again, ask Alexa to “discover my devices.” This is a faster option. If you’re trying to make Alexa perform a smart skill then first delete the same and add it again.
So, these were some of the problems, and their solutions, other than the Amazon Echo Dot error registration failure. If you’re still not able to fix them, contact customer support.